Frances van den Enden
Director, Reporting and Analysis
Royal Canadian Mounted Police
As the manager responsible for government reporting from 2011 to 2013, I had the opportunity to work with Alan Griffin (Griffin Marketing Communications). The service provided by Alan was excellent and the quality of the work was superior.
The project included both the Report on Plans and Priorities and the Departmental Performance Report. The work included overall editing of the documents, including drafts during the approval process, development of the layout for the PDF versions, and coding in HTML of both the supplementary tables and the reports. As well, his attention to detail addressed the consistency throughout the documents while ensuring the reports were in compliance with the standards set out by the Treasury Board Secretariat. This was done in both official languages.
It was clear that Alan understood all of the project requirements and I would not hesitate to retain his services again. The work was completed to a very high standard. In fact, it was my experience that he went beyond expectation to ensure that the product was delivered in a timely manner and he was always available to respond to requests.
Senior Policy and Planning Analyst
Strategic Policy and Planning
Royal Canadian Mounted Police
Under tight timelines, Alan Griffin (Griffin Marketing Communications) assumed the responsibility for the design and layout of the Departmental Performance Report (DPR) for the Royal Canadian Mounted Police (RCMP). Key Parliamentary documents, the DPR and the Report on Plans and Priorities (RPP) hold federal government organizations to account for their programs and expenditures. This has been the third such occasion (October 2004) that Alan has been contracted by the RCMP for the purpose of producing these critical public accountability and communication reports.
In addition to meeting all key project milestones, the quality of Alan’s work continues to be impeccable. A testimonial to his professionalism, Alan not only verified the accuracy of the product component he was responsible for, he also conducted a series of his own “quality control“ checks – comparing formatting, consistency and changes in text across both official languages; identifying gaps/overlaps; detailing specific questions for follow-up; and, arranging his schedule to accommodate the needs and requirements of the RCMP in delivering the completed product within Public Safety and Emergency Preparedness Canada (PSEPC) and Treasury Board timeframes.
Notwithstanding Alan’s strong work ethic, Alan’s agreeable nature and accommodating personality make him a fit for both individual and work assignments. In large part, much of the positive feedback received to-date on our Departmental Performance Report can be attributed to his care and attention to detail. A pleasure to work with, I would welcome the opportunity to collaborate with Alan on other such projects. I would also recommend him as a valued resource in the compilation of a Standing Offer list for the purposes of our corporate communications.
Director – Marketing & Communications
Canadian Special Olympics 2000 Winter Games
I wanted to thank you for the excellent work you did in support of the Canadian Special Olympics 2000 Winter Games. We were told on numerous occasions that our publications were the nicest and most professional of any Games to date – and that is thanks to you. Your sponsorship and support of the Games were greatly appreciated. It allowed us to publish first class promotional material, something we could not have done without your generous support.
I would also like to thank you for your patience and long hours in putting together the Games Handbooks, Games Program, and the daily newsletter the week of the Games. I hope you are as proud of the final product as we are and I hope we can work together again in the future.